Important Social Skills That Every Business Person Must Have

In every organization, there is always that office grump who complains and sulks at almost everything. The nagging can range from the amount of sugar in the tea, to how the receptionist smiles. These are the kind of people I meet and turn in the other direction, but unfortunately, sometimes you just have to tolerate them.

Juliet was one such kind of person on campus. She was the class grump. Guess what her classmates did to her - they poured superglue into her hair shampoo - and that is how her nagging came to an end. It worked!

What are Social Skills?

These are also called interpersonal skills which refer to one's ability to communicate and interact with other people. These skills include non-verbal skills such as body language and eye contact, and verbal skills - the way you communicate with others.

One needs to know how to interact with his/her colleagues in a healthy way to survive in the workplace. Employers value social skills and every job requires them. Many employers rate interpersonal skills as one of the topmost preferred skills in the workplace.

Without any further ado, let us discuss some top social skills that one must have to have healthy relationships in the workplace.

1. Control of Emotions

Someone who's unable to control his anger, sadness, anxiety, or fear is deemed to be a volcano that can erupt at any time. You certainly do not want to be near this person when his responses appear to be disruptive. Emotional outbursts can cause skewing, postponing, or dragging of important decisions.

2. Empathy

You need to be able to understand the feelings of others. In today's world, it is important to have the ability to relate to others and understand their feelings. In this way, you create better solutions to problems because you understand what other people want and need.

"Having empathy will help you develop strong relationships with your colleagues."

If your team member encounters some challenges in executing some work, it will be easy for him to approach you and seek help and solutions if you are an empathetic person.

3. Cooperative

This social skill comes in handy when working in a team. "Alone we can do so little; together we can do so much" - Helen Keller - demonstrates the importance of cooperation in a team. If you are that mole of a team member who does not seem to cooperate with anyone, be rest assured that you are not adding any value to your team and the organization as well.

4. Active Listener

We were all born with two ears and one mouth so that we can listen twice as much as we speak. One needs to be able to listen carefully to what the employer says, what your colleagues say, and to what your employees ask of you. Always make eye contact with the speaker.

5. Attitude

Well, life sometimes sucks and you can have every reason to have a bad attitude. Negativity in the workplace causes a disturbance to the environment and also pollutes the workplace ethics hence hindering the productivity of the employees. A positive attitude on the other hand will rub on your team members and produce positive energy. A little laughter here and there goes a long way in uplifting your colleague's spirits. Having good manners shows maturity. A great attitude will help you cope with pressure and stress as well as help you be more flexible in your job.

It’s never too late to learn the importance of interpersonal skills in the workplace. Let’s try to change some of our bad habits. Together, let’s make workplaces areas where careers are developed and nurtured.

"I believe you learn social skills by mixing with people." - Joe Morgan

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